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Our new Equality, Diversity & Inclusion policy

2018 - October, Latest news

PA Housing has launched a new policy to demonstrate our commitment to Equality, Diversity and Inclusion.

The release follows a highly successful National Inclusion Week in which staff from across the business celebrated our diversity through a range of social events and activities.  Colleagues held pot luck lunches, competed in a quiz and demonstrated some of their hobbies.

PA Housing is proud of its record on equality and inclusion. One of its founding organisations, asra Housing Association, began as a Black and Minority Ethnic (BME) housing provider in London in 1984 with the original aim of providing homes and services for Asian older people. Asra is a Hindi word for shelter.

Asra then joined with Leicester Housing Association to form asra Housing Group which, before its amalgamation with Paragon in 2017 to form PA Housing, was the largest BME housing association in the UK.

Today PA Housing observes cultural requirements and the expectations of BME communities. It is respectful and courteous when engaging with BME customers of all ages.

The Equality, Diversity and Inclusion Policy explains PA’s approach and details what measures it will take to ensure staff, contractors and customers will respect all the differences in society.

It says: “PA Housing is committed to promoting equality, diversity, inclusion and a culture that actively values difference.”

It sets out 10 aims that explain how the policy will work.

  1. To have a more representative board and workforce that reflects the communities we serve.
  2. To encourage everyone to challenge stereotyping and discriminatory practices.
  3. Continue to train employees in equality, diversity and inclusion best practice.
  4. Ensure contractors and suppliers demonstrate a genuine culture of inclusion and equality of opportunity.
  5. A zero tolerance approach towards hate incidents and hate crime.
  6. Improve customer-facing policies and procedures to provide effective equality.
  7. Support victims and survivors of domestic abuse and serious antisocial behaviour and signpost them to the most appropriate agencies.
  8. Encourage customers representing the widest range of diversity to become involved in shaping services.
  9. Increase awareness of diversity-related safeguarding issues including extremism and radicalisation, child grooming, child sex exploitation and modern day slavery.
  10. Develop working relations with more third sector agencies supporting diverse communities and groups.

Read the policy


Should you have any questions about this article or, this policy, please get in touch with us at

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