Our Board is supported by Committees which advise the Board on specific areas of PA Housing’s operations.

They have clear reporting structures and a scope which is agreed by the Board. They are made up of Board Members and Independent Members. They are attended by Members of the Senior Management Team and for the Customer Committee by customers

Customer Committee

The purpose of the Committee is to ensure that PA Housing engages effectively with its residents and focuses on enhancing the overall customer experience It is responsible for overseeing key performance information, complaints handling, customer services, service performance, customer safety from a customer experience perspective and feedback on design excellence in new developments including:

  • The delivery of the Resident Enabling Strategy
  • Customer Engagement ]
  • Service Improvement Plans
  • Service delivery performance
  • Resident Assembly, Service Improvement Panels and Youth Assembly as part of our approach to resident scrutiny.
  • Franklands Park Limited

It ensures that the ‘resident voice’ is captured and actioned through the Resident Enabling Strategy, and will actively promote equality, diversity and inclusion in its work.

The Committee is chaired by Tom Vaughan .

The Committee members are Kim Francis, Susan Goldsmith, Tim Hill, Emma McLachlan and Chair of Resident Assembly to attend (not as formal member)

Finance and Risk Committee

The purpose of the Committee is to oversee and provide assurance to the Board in discharging its responsibility for PA Housing’s (PA’s) internal controls, audit and risk activities in respect of:

  • Business Plan and stress testing
  • New financing
  • Financial Reporting and Control
  • Other Financial areas (as deemed appropriate by the Board or Committee Members)
  • External audit
  • Internal control and compliance
  • Internal audit
  • Risk Management & Risk Management Framework

The Committee is chaired by Susan Goldsmith.

The Committee members are Kathleen Harris-Leighton, Rahul Jaitly, Tim Jennings and one vacant position.



Investment Committee

The purpose of the Committee is to oversee and provide assurance to the Board in discharging its responsibility for PA Housing’s asset management and development activity. It specifically oversees:

  • Building safety and compliance programme
  • Stock reinvestment programme (existing homes)
  • Development programme (new homes)
  • Regeneration programme (in partnership or PA homes)
  • Acquisition and disposal of assets
  • Sustainable investment across all these activities

The Committee is chaired by Andrew Carrington. 

The Committee members are Jo Banfield, Tim Hill, Tim Jennings, Emma McLachlan and Kathleen Harris-Leighton

 

People and Governance Committee

The purpose of the Committee is to oversee and provide assurance to the Board in discharging its responsibility for PA Housing’s obligations in relation to people, governance, remuneration, nomination, appraisal, renewal and termination of the Board Chair, any Board Members, Chief Executive and Executive Directors. Its remit includes: 

  • People Enabling Strategy
  • Capability and capacity of the Board
  • Board effectiveness
  • Remuneration structure and levels
  • Pension Strategy

The Committee is chaired by Jo Banfield.

The Committee members are Andrew Carrington, Kim Francis, Rahul Jaitly, and Tom Vaughan.