Dealing with antisocial behaviour
Antisocial behaviour (ASB) includes a wide range of unacceptable behaviour that affects the quality of life for residents and others living or working in the community.
The types of behaviour that we consider antisocial include:
- Domestic violence and abuse
- Physical violence
- Hate-related incidents (eg based on race, sexual orientation, gender, disability or belief)
- Verbal abuse, harassment, intimidation or threatening behaviour
- Vandalism and damage to properties
- Prostitution, sexual acts or kerb-crawling
- Criminal behaviour
- Misuse of communal areas, public areas or loitering
Have you tried our ASB Toolkit?
The ASB Toolkit provides useful information on different types of antisocial behaviour including some other useful contacts.
What's the difference between ASB and Neighbour Dispute?
A neighbour dispute is a private disagreement between neighbours. Our policy is not to get involved. These are cases of parking, one-off parties or loud music, and untidy gardens. Try talking to them first. Explain what's bothering you clearly by including times, dates and types of behaviour. Think about how you'd like to be approached – try to not lose your temper or complain. We've put together some tips to help you.
Neighbourhood dispute leaflet
How to keep a record?
It is useful to write down details of the incident(s) when it occurs on our incident diary sheets with dates and times of when they happened. You will then need to send these completed sheets to us. You can do this by hand or by post, but it may be quicker to do it online. When you contact us to report ASB, you will be asked for this information as it will help us deal with your concerns.
For noise complaints, you may wish to use the noise app which can be used to record, date and identify the location of a noise nuisance. It is simple to use and free to download. Create an accurate record of noise nuisance and how it affects you by downloading the app.
How to get extra support?
You're not alone. Here are some great organisations you can talk to:
- ASB Help - Support for ASB victims
- Citizens Advice -Free advice, whatever the problem
- Victim Support - If you've been affected by crime
- Shelter - Housing and homelessness charity