How does it work?
We’ll need to do some security checks before we begin working on your request to validate and confirm your identity. Once this has been done, and we have received your ID verification documents we’ll deal with your request within a month. We will provide your data in a format that we have discussed with you – preferred method is electronically due to less risk being involved.
If, after reading your data, you think we have some of your details listed incorrectly, something is missing or you want to query an entry, then you can do so by emailing our Data Protection Officer.
When you signed up for your tenancy, we gathered information from you.
This is held in our secure computer systems, and over time we may have added to that information, for example if you have told us about a change in your finances or family circumstances.
We may also have gathered information from third parties, such as the local authority, police, or benefit agencies. You have a right, under the Data Protection Act 2018, to see what information we hold on you. This is known as a Data Subject Access Request – or SAR.
To make it simple we have designed a form for you to fill in.
