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Our offices

Due to the current situation with Covid-19, and following the Government's advice our offices are now closed to the public.

Please use other ways of contacting us where you can.

Contact us

The health and safety of our colleagues is essential during the COVID-19 outbreak so we can continue to provide a service to our customers during these difficult times. 

We’ve carried out risk assessments in our offices so we can understand how our work can help minimise the the spread of COVID-19 and risk to people.  We have put measures in place to help us work safely and made adjustments to the ways we work, such as enabling people to work from home wherever possible.

View our risk assessments here:

Case House

Bede Island

Penn Court

At PA Housing we have two main customer-facing offices, one in Leicester and one in Walton-on-Thames.

  • Leicester

    Our Leicester office is open Monday to Friday 9am to 5pm.

    PA Housing
    3 Bede Island Road
    LE2 7EA

    View map

  • Walton-on-Thames

    Our Walton-on-Thames office is open Monday to Friday 9am to 5pm.

    PA Housing
    Case House
    85-89 High Street
    Surrey KT12 1DZ

    View map


Our registered office is in London but is not open to customers.

  • London

    PA Housing
    Third Floor
    Pentagon House,
    52-54 Southwark Street
    London SE1 1UN

    *This office is not open to the public and no letters or post should be sent to this address.


If you need to write to us or send us any documents or paperwork please send all mail to:

PA Housing
3 Bede Island Road

All of our post is sorted and distributed electronically from our Leicester office, so even if you live in one of our other regions please do not send post to any of our other offices as it may not be received.


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