In an emergency, please always telephone us.
If you prefer, you can now email the relevant team directly with your query.
In an emergency however, we would always recommend you telephone us.
Repairs
If you have queries about an ongoing repair, you can now email the Repairs team directly at [email protected] or by clicking on the button below.
If you need to report a new repair, we recommend using My PA, or in an emergency giving us a call.
Rent
If you have queries about your rent, how to make a payment, or you're worried about missing a payment you can now email the Income Team directly at [email protected] or by clicking on the button below.
Housing
For other queries, such as queries about your tenancy, neighbourhood issues, antisocial behaviour, communal cleaning and grounds maintenance, or more general queries, you can now email the Housing Team directly at [email protected] or by clicking on the button below.
Complaints
If you need to make a complaint, you can also email the Complaints Team directly. You can find out more about our complaints process and how to start your complaint by clicking on the button below.
Why not try My PA instead?
You can make all your routine contacts with us electronically, at any time and from any internet-enabled device, and you won’t be tied to using our Customer Contact Centre through our award-wining customer portal.
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