Sometimes things happen in life and we need some help or support to manage things. 

Our specialist team can give residents advice and guidance, offering practical support and making referrals to partner agencies.

If you have any concerns about someone's wellbeing please contact us on 0300 123 2221 or send us an email.

Email us in confidence

A black and white image of a lady sat on the floor with her head in her hands, and a shadow of an arm in a clenched fist insinuating a situation of domestic violence

Domestic abuse

If it is an emergency and  you believe a crime is happening, that someone is injured, you are being threatened, or in immediate danger, you should always call 999.

View
A picture of a little girl that is scared holding her head in her hands. There is a shadow of man holding what appears to be a bottle of alcahol clenching his fist arguing with a woman

Safeguarding

If you have immediate concerns for the safety and wellbeing of an adult, child or young person, please phone 999 and report this to the police immediately

View
Istock 1430601013

Mental health

If you have urgent concerns for an individual's wellbeing, please call 999.

View
A Silhouette of man looking out of a window, stood in the dark

Cuckooing

Cuckooing is when an individual/gang takes over someone else’s home in order to use it for drug dealing and illegal activities, they can use violence to control and intimidate people.

View
A picture of a persons hand that is just about to put a key in a door to unlock it on a sunny day

Tenancy fraud

Tenancy fraud is when a customer provides false information to gain property, sublets the property to someone else, or does not use it as their only or main home.

View
Istock 840767090

Hoarding

Hoarding disorder is a mental health problem that a doctor can diagnose. But you might also experience hoarding as part of another mental or physical health problem

View