Our Corporate Plan 2024-2029 remains our guiding light for the future. We’re proud of the achievements we’ve made over the last 12 months but recognise we still need to go further to make PA the organisation we all want it to be.
We remain focused on people and the homes you live in, so putting people first will continue to be at the centre of what we do. This does not mean we’ll always say yes but it does mean we’ll always listen and explain why we have made decisions.
Investment in your homes will also remain a priority, and we’ll invest more than ever. In 2025-2026 we aim to spend £125 million on improving, repairing, and keeping homes safe.
The investments we made in 2024-2025 in changing how we respond to dealing with antisocial behaviour will also be noticeable in 2025-2026 and beyond. Our victim centred approach will mean quicker resolution of issues. This together with our neighbourhood model will mean we listen to you and understand what matters to you.
In this document, we update you, our residents, on our key ambitions and targets for the coming year.
Michael McDonagh
Chief Executive
