Gas Safety Week - fighting for a gas safe nation
2023 - September, Our news
We're proud to be supporting Gas Safety Week 2023 which is taking place across the country between 11 – 17 September.
Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of taking care of your gas appliances.
It is coordinated by Gas Safe Register, the official list of gas engineers who are legally allowed to work on gas.
Badly fitted and poorly serviced gas appliances can cause gas leaks, fires, explosions, and carbon monoxide (CO) poisoning. CO is a highly poisonous gas that can kill quickly and without warning, as you cannot see it, taste it or smell it.
By taking care of your gas appliances properly you are taking care of your home, your loved ones and even looking out for your local community.
Follow these few simple checks to keep you and others safe.
Check for warning signs that could indicate your (or others) gas appliances are not working correctly
Signs may include lazy yellow /orange flames instead of crisp blue ones, error messages or unexpected noises from your boiler or dark and sooty stains around your gas appliance. Contact your landlord, or, if you own the appliance, a Gas Safe registered engineer to check it.
Know the six main symptoms of carbon monoxide poisoning.
Headaches, dizziness, breathlessness, nausea, collapse, and loss of consciousness.
Install an audible carbon monoxide alarm and look out for your community by making sure your friends, relatives and neighbours have one too.
Check they are marked EN50291 and display the British Standards’ Kitemark.
Caring for vulnerable people factsheet
Get your own gas appliances safety checked annually
Your landlord is not responsible for gas appliances that you own, so you should arrange for these to be safety checked once a year and serviced regularly by a Gas Safe registered engineer. Why not set a reminder in your phone's calendar or using your smart speaker?
Check your engineer is qualified for the type of gas work you need doing
Natural gas, domestic boiler. You can find this information on the back of their Gas Safe ID card and the Gas Safe Register website.
What do I do if I smell gas?
If you smell gas in your home:
- Open as many windows as possible to allow air to flow through.
- Then call the National Gas Emergency Service on 0800 111 999 immediately. It operates 24 hours a day, 7 days a week and is free to call.
What do I do if I have a boiler problem?
If we are responsible for the repair you can report you repair to us as normal. Give us a call on 0300 123 2221 or by using My PA and we'll arrange for one of our contractors to visit your home.
- Midlands - Aaron Services
- London and the South East - K&T Heating
Please do not contact our contractors directly.
Where can I find out more?
For more gas safety advice and to find or check an engineer visit the Gas Safe Register website at GasSafeRegister.co.uk.
